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Languages and official support

Find supported text and voice languages, change your language and send a support report that can be acted on.

This list follows the September 30 launch FAQ. Earlier announcements of ten languages have been superseded.
On this page

Available languages

The September 30 global launch FAQ separates interface/subtitle support from voice audio. A language appearing in one column does not imply it appears in both.

LanguageInterface and subtitlesVoice audio
EnglishYesYes
FrenchYesNo
GermanYesNo
Spanish (Spain)YesNo
Portuguese (Brazil)YesNo
RussianYesNo
JapaneseYesYes
KoreanYesYes

Change the in-game language

Open Settings using the gear icon at the top right, select the language tab and choose a supported language. If text in a guide does not match your client, compare the mode or item icon and its description before acting.

When sharing a bug or asking for help, include the language you use. A translated label can refer to the same system even when the wording differs.

Choose the right support channel

Use NC customer support for account access, purchases and problems involving private account information. The official Discord offers community discussion and a bug-reports channel referenced by the launch FAQ.

The wiki cannot restore characters, issue refunds or investigate an account. Follow the publisher’s own instructions for sensitive evidence; never post passwords, recovery codes or full payment details in a public bug report.

Include these details in a useful report

  • Region, faction, server and affected character name.
  • Steam or PURPLE, and the approximate time with your timezone.
  • The exact error text, what you expected, and what happened instead.
  • Short steps that reproduce the problem, plus a screenshot with private information hidden.
  • For performance problems: Windows version, CPU, GPU, memory and the game settings used.
  • For purchases: use the private support form for receipt details and transaction identifiers.

Sources for this article

  1. Launch FAQNC / AION 2 Global · Global · Published 30 September 2026 · Reviewed 2 October 2026
  2. AION 2 on SteamNC on Steam · Global PC · Reviewed 2 October 2026
  3. Official global website: support and community linksNC / AION 2 Global · Global · Reviewed 2 October 2026

Publisher facts are summarized in original prose. Practical recommendations are editorial advice. Read our methodology.

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